Dispute Operations Training for Global Teams
While examples may reference US regulations such as Reg E and Reg Z, the frameworks taught in Dispute Academy are designed to apply across jurisdictions.
Dispute operations globally follow the same core principles: correct classification, structured investigation, defensible documentation, and recovery alignment.
These frameworks are relevant across:
-
UK regulatory expectations under the Financial Conduct Authority
-
European requirements such as PSD2
-
Global card network rules including Visa and Mastercard