LIVE · SMALL GROUP · LIMITED

Private Scenario Lab

Dispute Classification

A live, guided session for dispute professionals who want to sharpen how they think through classification - not just how they process it.

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Real cases. Real decisions. No slides. No theory.

• Up to 5 participants • Single live session • Scenario-driven • Built for real operations

Reserve Your Seat

Learn What We Cover

This is not a webinar.

Most training teaches rules. This lab puts you inside a decision.

You will work through real dispute cases and see how classification actually gets made and where even experienced teams get it wrong.

NOT THIS

Slides and definitions
One-way lecture
Generic compliance content
Theoretical examples

THIS

• Real dispute scenarios

• Live group discussion

• Issuer-side decision-making

• Cases that test your judgment

What happens in the session

Three phases. One outcome: you leave thinking differently.

01 - Case presentation

A real dispute scenario is introduced. You review the facts and form an initial classification.

02 — Group discussion

We work through ambiguity, classification, and evidence - live.

03 — Decision debrief

We break down the correct classification, why it holds up, and where teams typically fail.

Built around how judgment actually develops

Classification errors don’t come from not knowing the rules.
They come from not knowing how to apply them under pressure and ambiguity.

This lab puts you inside that moment - deliberately.

✔ Cases drawn from real dispute patterns
✔ Discussion surfaces hidden assumptions
✔ Regulatory alignment built into every decision

Small by design. Intentionally limited.

Up to 5 participants

Discussion stays sharp and directly applicable.

Live and interactive

You’re in the room- not watching a recording.

Single session

Focused scope. Immediately usable.

Right for some. Not for everyone.

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Right for you if:

• You’re a dispute analyst or investigator
• You lead or oversee dispute operations
• You handle Reg E / Reg Z claims
• You deal with edge cases and ambiguity

Not for you if:

• You want passive learning
• You’re looking for compliance certification
• You’re new to disputes