Most Dispute Teams Were Never Trained Correctly
Dispute Academy teaches you how to classify, investigate, and resolve disputes correctly, so your decisions are consistent, defensible, and aligned with regulations.
Start Tier 1 - FoundationsBuilt for fintech and banking dispute teams
The problem isn’t effort - it’s how disputes are handled
Most dispute teams:
âś“Â misclassify disputes at intake
âś“Â apply the wrong timelines
âś“Â rely on inconsistent investigation logic
Which leads to:
âś“Â non-defensible decision
âś“Â compliance risk
âś“Â rework and escalations
What you’ll learn
âś“Â How to correctly classify disputesÂ
âś“Â How to make defensible decisions
âś“Â What evidence actually matters
âś“Â How to approach investigations with structure
This is not theoretical training
This is built from real dispute operations experience - how decisions are actually made inside fintech and banking teams, not how they’re described in theory.
 Tier 1— Foundations
Learn the core decision logic every dispute analyst should have - from intake to resolution.âś“Â Dispute classification framework (Reg E vs Reg Z vs merchant)âś“Â Investigation structure and evidence evaluationâś“Â Decision-making logic for defensibilityâś“Â Real-world scenarios and case thinking
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Start Tier 1 — Foundations - $199